Problem: Upgraded Insight Reporter from v3.2.0 to 3.4.0, existing traffic database show disconnected


1) To get Sybase JDBC Connector
Download JConnect from this link
Extract and Install it in Insight Server

./setup.bin -i console

Go to /opt/sybase/jConnect-7_0/classes and copy conn4.jar and  jTDS3.jar into Cisco Insight directory (/home/user/Insight/apache-tomcat-6.0.20/webapps/insight/WEB-INF/lib/)
Restart tomcat

/etc/init.d/tomcat-user stop
/etc/init.d/tomcat-user start

2) To determine SCE CM db schema info
Go to your SCE CM server and execute cm file located at /home/user/cm/bin

./cm version
CM CD Version 3.7.5 Build 105


Both Jar files can be downloaded from here: